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Everything should work! Perhaps there is interference from some other program(s) I have on my systems (not likely).

I've read all the information from Virtual DJ and Hercules that I could find. I've tried the controller on three other computers with the same results. I've helped many DJs and used many brands of controllers, this is the first time I've had difficulty. I am a computer Design Engineer and I've been a DJ for 40 years. I have yet to get my new Instinct Controller working. I have tried every combination of Hercules drivers (old and new versions), uninstalled drivers, and allowed Virtual DJ to provide the correct drivers. I have installed the latest Hercules drivers (2014_HDJS_1.exe). Results= no USB drivers installed or found. I have uninstalled all the Hercules drivers on my system and tried to connect the Hercules Instinct Controller while running Virtual DJ Pro 7.4.2. I have used this system for other Hercules controllers and they have worked as advertised. Because, Virtual DJ Pro 7.4 (and higher) claims to provide drivers for the Hercules Instinct, I allowed the USB drivers to be installed upon plugging in the USB from the controller. I'm running the latest version of Windows 7 (downloaded updates). I have a registered copy of Virtual DJ Pro 7.4.2 and a new Hercules Instinct control purchased through Amazon. 12-01-2017 - Make sure you have connected your speakers to the Master output (a stereo output called Master Out, or Mix, or Output 1-2) of your DJ controller.